Privacy Policy

This Privacy Policy explains how Aburra Press Pty Ltd (ABN 50 676 878 229) collects, uses, discloses, and safeguards your personal information. It is designed to meet our obligations under the Australian Privacy Act 1988.

1. Information We Collect

We only collect personal information that is reasonably necessary to provide our services.

  • Contact details: Your name, company name, billing address, shipping address, email address, and phone number.

  • Order data: Artwork files, design specifications, and job history.

  • Payment details: Credit card information processed securely through our payment gateway. We do not store your full financial data.

  • Digital data: Your IP address, browser type, and website usage data collected through cookies.

2. How We Use Your Information

We use your information to manage our business operations and deliver your products.

  • Fulfilling, printing, and delivering your custom print orders.

  • Sending digital proofs, order confirmations, and invoices.

  • Responding to quotes, inquiries, and customer service requests.

  • Improving our website and online ordering experience.

3. Sharing Your Information

We do not sell your personal information. We only share your details with trusted third parties to complete your orders.

  • Delivery partners: Couriers and freight providers like Australia Post to deliver your physical goods.

  • Payment processors: Secure financial platforms to handle transactions safely.

  • Production partners: Specialty trade printers if your order requires specialized finishing equipment we do not house internally.

4. Data Storage and Security

Your data security is a priority for us.

  • Artwork files: Stored securely on our local servers and cloud-based production software.

  • Retention: We keep design files and contact records to make future re-orders faster for you.

  • Protection: We use firewalls, encryption, and restricted access protocols to stop unauthorized data access.

5. Your Rights and Access

You have full control over your personal data.

  • You can request access to the personal information we hold about you at any time.

  • You can ask us to correct incorrect details or permanently delete your artwork files from our system.

  • To make a request, contact our team directly through our official channel.